FREE WORLDWIDE SHIPPING ON ALL ORDERS. (ALL DUTIES INCLUDED)

OVER: UK £75.00 | INTERNATIONAL $150 | EU €250

ORDER PROCESSING: PLEASE ALLOW 2-3 BUSINESS DAYS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS.

OTHER DOES NOT SHIP ON WEEKENDS OR MAJOR HOLIDAYS. ALL ORDERS SHIP FROM UK HQ.   

YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN PLACED. IF YOU DO NOT SEE THE ORDER CONFIRMATION WITHIN A FEW MINUTES OF ORDERING, PLEASE CHECK YOUR SPAM EMAIL FOLDER.

DUE TO HIGH DEMAND, ITEMS MAY BECOME UNAVAILABLE EVEN AFTER AN ORDER HAS BEEN PLACED. IN THIS CASE, A REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD. FOR REFUNDS ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 5-10 BUSINESS DAYS FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT. 

PRE-ORDER POLICY: ITEMS THAT ARE MARKED AS PRE-ORDER AT CHECK-OUT ARE EXPECTED TO SHIP UPON ARRIVAL TO OUR FACILITY. ALL CUSTOMERS ARE CHARGED AT CHECKOUT FOR PRE-ORDER ITEMS TO THE PAYMENT METHOD PROVIDED. ONCE YOUR ORDER HAS BEEN PLACED, WE ARE UNABLE TO CANCEL OR MODIFY. SHOULD YOU HAVE ANY QUESTIONS PLEASE CONTACT OUR TEAM AT HELLO@OTHERUK.COM

INTERNATIONAL SHIPPING: OTHER OFFERS WORLDWIDE FREE SHIPPING. DELIVERED DUTIES PAID REACH OUT TO HELLO@OTHERUK.COM WITH ANY QUESTIONS ABOUT INTERNATIONAL SHIPPING.

CUSTOMER SERVICE HOURS:
MONDAY – FRIDAY
8AM-4PM BST

CONTACT OUR TEAM AT HELLO@OTHERUK.COM

FINAL SALE ITEMS: DURING SALE PERIODS, ALL SALES ARE FINAL. OTHER RESERVES THE RIGHT TO EXTEND, MODIFY, OR DISCONTINUE MARKDOWNS AT ANY TIME WITHOUT NOTICE.

IF OTHER MARKS DOWN THE PRICE OF AN ITEM YOU HAVE ALREADY PURCHASED, WE WILL ADJUST THE SALE PRICE AT YOUR REQUEST WITHIN 7 DAYS OF YOUR DELIVERY DATE. 

OTHER DOES NOT PARTICIPATE IN PRICE MATCHING WITH OTHER RETAILERS.