DELIVERY POLICY
DELIVERY POLICY
Welcome to OTHER. We aim to deliver your order quickly and securely, wherever youare in the world. Please review our delivery policy below for details on our shippingoptions, processing times, and international handling.
FREE WORLDWIDE SHIPPING
FREE WORLDWIDE SHIPPING
We offer free global shipping on all orders over the following thresholds:
🇬🇧 £85 GBP — United kingdom
🇺🇸 $200 USD — United States
🇪🇺 €250 EUR — Europe
🌎 $250 USD — Worldwide
All prices include duties and taxes, so there are no extra fees on delivery.
Orders ship from our UK HQ within 2–3 business days, and you’ll receive full tracking once dispatched.
INTERNATIONAL SHIPPING
INTERNATIONAL SHIPPING
We ship worldwide, with duties and taxes included at checkout - ensuring no additionalfees upon delivery.
Delivery times vary depending on your location, and you’ll receive tracking informationas soon as your order has shipped.
For any shipping or delivery questions, please contact hello@otheruk.com.
ORDER PROCESSING
ORDER PROCESSING
We aim to process all orders within 2–3 business days, depending on product availability and payment verification. Once an order is placed, we’re unable to make changes or cancellations, so please double-check your order before checking out.
Orders are shipped directly from our UK headquarters. We don’t process or ship orders on weekends or major holidays.
You’ll receive an automatic confirmation email once your order is placed (if it doesn’t appear, please check your spam folder).
Due to high demand, some items may sell out even after purchase. If this happens, you’ll receive a full refund to your original payment method.
PREORDERS
PREORDERS
Preorder items will ship as soon as they arrive at our facility. Payment is taken at checkout, and we’re unable to cancel or modify preorders once they’re placed.
If you have any questions, contact us at hello@otheruk.com - we’re always happy tohelp.
CUSTOMER SERVICE
CUSTOMER SERVICE
Monday to Friday | 8 AM to 4 PM BST
hello@otheruk.com
