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Returns

RETURNS: OTHER CURRENTLY ALLOWS THE CUSTOMER TO RETURN WITHIN 30 DAYS OF THE ORDER DELIVERY DATE. PLEASE EMAIL HELLO@OTHERUK.COM TO REQUEST A RETURN. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN. FAILURE TO DO SO CAN DELAY THE PROCESSING OF YOUR RETURN.

OTHER OFFERS INTERNATIONAL RETURNS. TO INITIATE A RETURN FOR AN INTERNATIONAL ORDER, PLEASE VISIT HERE

RETURNS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS OF ARRIVING AT OUR FACILITY. A FULL REFUND WILL BE ISSUED UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN. REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD.  PLEASE ALLOW 14 BUSINESS DAYS FOLLOWING PROCESSING FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT. IF OTHER DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU.

FINAL SALE ITEMS: DURING SALE PERIODS, ALL SALES ARE FINAL. OTHER RESERVES THE RIGHT TO EXTEND, MODIFY, OR DISCONTINUE MARKDOWNS AT ANY TIME WITHOUT NOTICE.

CUSTOMER SERVICE HOURS:
MONDAY – FRIDAY
8AM-4PM BST

CONTACT OUR TEAM AT HELLO@OTHERUK.COM