FREE WORLDWIDE SHIPPING – ALL DUTIES INCLUDED!
FREE WORLDWIDE SHIPPING – ALL DUTIES INCLUDED!
We’ve got you covered with free shipping worldwide on all orders over:
🇬🇧 £75 (UK)
🌍 $150 (International)
🇪🇺 €250 (EU)
ORDER PROCESSING & SHIPPING
ORDER PROCESSING & SHIPPING
We aim to process all orders within 2-3 business days, depending on product availability and payment verification. Once an order is placed, we’re unable to make changes or cancel it—so please double-check everything before checking out.
We ship directly from our UK HQ and don’t process orders on weekends or major holidays. You’ll get an automatic confirmation email once your order is placed (if you don’t see it, check your spam folder just in case).
Due to high demand, some items may sell out even after purchase. If this happens, you’ll receive a full refund to your original payment method. Refunds typically take 5-10 business days to appear on your statement.
PRE-ORDERS
PRE-ORDERS
If you’re ordering a pre-order item, it will ship as soon as it arrives at our facility. Payment is taken at checkout, and we won’t be able to cancel or modify pre-orders once they’re placed. Any questions? Just drop us a message at hello@otheruk.com—we’re happy to help!
INTERNATIONAL SHIPPING
INTERNATIONAL SHIPPING
We offer free worldwide shipping with delivered duties paid—so no surprises at checkout! Have questions? Reach out to hello@otheruk.com and we’ll assist you.
CUSTOMER SERVICE HOURS
CUSTOMER SERVICE HOURS
🕗 Monday – Friday | 8 AM – 4 PM BST
SALE ITEMS & PRICE ADJUSTMENTS
SALE ITEMS & PRICE ADJUSTMENTS
During sale periods, all discounted items are final sale. We reserve the right to adjust, extend, or discontinue markdowns at any time.
If an item you purchased gets marked down within 7 days of your delivery date, we’ll gladly adjust the price—just reach out to us! However, we don’t offer price matching with other retailers.
Thanks for being part of OTHER—we appreciate you! 🤍
