RETURNS & REFUNDS POLICY
RETURNS & REFUNDS POLICY
If you need to make a return, here’s what you need to know:
• Refunds: Eligible within 14 days of receiving your order. Returns initiated after this period will receive store credit if received late.
• Return Window: All order issues must be reported within 30 days of delivery. After this, we may not be able to assist.
• Condition: Items must be unworn, undamaged, unwashed, and include all original tags.
• RETURNS WILL ONLY BE ACCEPTED IF INITIATE THROUGH THE ONLINE PORTAL
UK RETURNS
UK RETURNS
• UK Orders: Returns are not complimentary—customers are responsible for return shipping. We recommend a tracked and signed service.
INTERNATIONAL RETURNS
INTERNATIONAL RETURNS
• International Orders: Returns are not complimentary—a shipping fee will be deducted from your refund.
PROCESSING & REFUNDS
PROCESSING & REFUNDS
• Returns are processed within 3-5 business days of arrival.
• Refunds are issued to your original payment method and may take up to 14 business days to appear.
• Items not in original condition will be sent back to you without a refund.
