RETURNS

RETURNS WILL ONLY BE ACCEPTED IF INITIATE THROUGH THE ONLINE PORTAL

OTHER OFFERS INTERNATIONAL RETURNS. TO INITIATE A RETURN FOR AN INTERNATIONAL ORDER, PLEASE VISIT HERE

OTHER OFFERS UK RETURNS. TO INITIATE A RETURN FOR AN UK ORDER, PLEASE VISIT HERE

RETURNS: OTHER CURRENTLY ALLOWS THE CUSTOMER TO INITIATE A RETURN WITHIN 14 DAYS OF THE ORDER DELIVERY DATE for a refund to your original payment method. If you INITIATE A RETURN  within 14 days but we receive your return late, you'll receive a store credit refund . ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. 

RETURNS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS OF ARRIVING AT OUR FACILITY. A FULL REFUND WILL BE ISSUED UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN. PROVIDING IT MEETS WITH OUR RETURNS POLICY. REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD.  PLEASE ALLOW 14 BUSINESS DAYS FOLLOWING PROCESSING FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT. IF OTHER DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU.


IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT HELLO@OTHERUK.COM

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